8:30AM — 9:00AM: Registration / Coffee

The American Theater
446 King St, Charleston, SC 29403



9:00AM — 10:00AM: Welcome / Keynote

Sam Goff - Magnolia
Guest Services: From the Ground Up



10:00AM — 10:30AM: Merchant Panel

Rob Hoxie - Tiége Hanley, Sydney Waldron - Dropps, & Kate Johnson - Dr. Axe w/ ReCharge
How a strong subscription program can fuel growth. A discussion moderated by Oisin O'Connor, CEO of ReCharge, around lessons learned, trends, tooltips for using subscriptions as a part of your eCommerce strategy.



10:30AM — 11:00AM: Merchant Talk

Beav Brodie - Tactical Baby
The Big Picture: Building an eCommerce system that ensures all the pieces work together creating a machine that works efficiently to help create growth.



11:00AM — 11:15AM: Break



11:15AM — 11:45AM: Merchant Panel

Tyler Scriven - True Glory Hair & Leah Edun - Annmarie Skin Care w/ LoyaltyLion
A discussion moderated by Carly Horn, VP of North American Partnerships at LoyaltyLion, that will be focused on successful strategies for new customer acquisition and customer retention.



11:45AM — 12:15PM: Merchant Talk

Teah Teriele - Death Wish Coffee
How Death Wish Coffee Uses SEM to Fuel Customer Acquisition



12:15PM — 1:00PM: Lunch



1:00PM — 1:30PM: Tech Talk

Sara Waters - Google
Insights into Google Shopping Assistance



1:30PM — 2:00PM: Merchant Talk

Stone Crandall - Magnolia
Scaling big while staying small



2:00PM — 2:30PM: Merchant Talk

Nathan Coleman - The Elephant Pants
Learning to Swim and Scale With the Right Friends



2:30PM — 3:00PM: Partner Panel

Jamie Sutton - Shopify Plus
The eCommerce "Ecosystem"



3:00PM — 4:00PM: Office Hours & Networking



4:00PM — 4:30PM: Merchant Talk

Ashlea-Rae Hendricks - Leesa Sleep
Building brand awareness in a Direct Response world



4:30PM — 5:15PM: Closing Keynote

Kate Johnson - Dr. Axe
A Case Study on Content & Commerce (or: How to sell sh*t people don’t understand)



5:15PM — 5:30PM: Final Message

eHouse Studio



5:30PM — 7:30PM: Happy Hour

Republic Garden & Lounge
462 King St, Charleston, SC 29403